At Tato The Wolf, we take pride in offering high-quality, handcrafted jewelry. Due to the personal nature of our jewelry items, all sales are final, and we do not accept returns or exchanges.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us at tatothewolf@gmail.com within 48 hours of delivery with the following details:

• Your order number
• A clear photo of the damaged or incorrect item
• A brief description of the issue

We will review your request and work with you to find a resolution.

Cancellations & Order Changes

• Orders can only be canceled or modified within 12 hours of purchase. After this period, orders are processed and cannot be changed.
• If you need to update your shipping address, please email us immediately at tatothewolf@gmail.com.

Non-Returnable & Non-Refundable Items

• Due to hygiene and safety reasons, we do not accept returns or exchanges on any jewelry items.
• Personalized or custom-made items are also non-refundable.

Lost or Stolen Packages

TatoTheWolf is not responsible for lost or stolen packages. If your order is marked as delivered but you did not receive it, please contact your local postal service or shipping carrier for assistance.

If you have any questions regarding our return policy, feel free to reach out to us at tatothewolf@gmail.com.